It took a lot longer than I thought it would but I was updated on progress every half hour or so which was great. The service was great and I apologize I forgot the man’s name who works at the service desk but he is always attentive and informative every time I come him. Give that man a raise! Thanks Federico Kia!
It is not a stretch to say in my 39 years of purchasing both cars, trucks and motorcycles, the experience I had at Federico Kia was by far the best! Brent Marburger was professional, extremely courteous, knowledgeable, and provided answers to every question my wife and I posed.Brent went out of his way to make us feel comfortable with no sales pitches or "let's make a deal" rhetoric. It was raining on the day we came in but he went right out with us to make sure we were off on our test drive with no worries.Upon our return, he asked how we enjoyed the ride in the truck and made it a point to make sure my wife had the opportunity to drive and had a positive experience. He showed us all the dealership had done to the truck so we knew it was in good condition.In the end he thanked us for coming and said if we were happy he could take an offer to the boss or we could simply go home and think it over and give him a call only if we wanted. THAT IS ONE GREAT SALESMAN!We were so convinced we bought the truck on the spot. Brent was kind enough to take our picture and give us a copy. He even texted us on the way home he would take care of a recall before we returned.I would highly recommend Brent if you are looking for a car or truck!
Very friendly and explained in detail the service provided..
We just bought our 5th Kia from Federico Kia, a 2020 Kia Telluride, each part of the transaction was a pleasure, I have shopped around for better prices but always come back Federico. If you are looking for a new Kia go and see Salesman Perry Yates he is very knowledgeable about the cars and will work with you so that you get the best deal. Every department from Sales to Finance will treat you right with no pressure. When your done Service manager Wayne Bruhn and his staff will help you take great care of your new car and wash your car every time you bring your car in for service. If you are looking for a new Kia go to Federico if you want a Dodge they are next door.
Prompt service only 30 minute visit
Justin Avery was a great salesman! Was in and out in a couple of hours with a brand new Kia Sorento!! Everyone at Federico Kia is amazing!! Go see them if you need a new car!!!
My wife and I both purchased a KIA from Justin Avery, and were so happy with our experience. Top notch service, and a quick and easy buying experience. The drive to Federico KIA in Wood River is worth your time as you'll be driving home happy.
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